1. Shipping Policy
- Processing Time: Orders are processed within 1-2 business days.
- Carrier: We ship via Canada Post.
- Estimates Delivery in Canada: Expedited Parcel (2-7 business days), Xpresspost (1-3 business days).
- Estimate Delivery out of Canada: Expedited Parcel (10-15 business days), Xpresspost (8 -10 business days).
- Tracking: A tracking number will be emailed once the label is created.
2. Return & Refund Policy
- Return Window: Returns are accepted within 14 days of the delivery date.
- Condition: Items must be in their original, unused condition with packaging intact.
- Shipping Costs: Customers are responsible for return shipping fees via Canada Post unless the item is defective.
- Process: To start a return, please contact us at [Your Email Here].
3. General Terms
We are not responsible for Canada Post delays caused by weather or seasonal volume.
By placing an order, you agree that the shipping address provided is correct.
Email address: info@ourlandherbs.com
Return address: 635 Sandford St. Newmarket L3X 1S9 Ontario, Canada
